Shipping Policy
Shipping Area
We provide shipping service from Australia to worlwide.
Shipping Cost
- Free Shipping on orders over 199 AUD
- For orders below 199 AUD, shipping cost will be caculated at checkout
Shipping Time
Inventory Product
Stocked products will be shipped out within 48 hours after payment. Standard shipping time 3-14 business days. (excluding weekends and public holidays).
- Australia: 3-10 business days
- Other countries: 10-14 business days
Custom Product
Custom products normally take 2-4 weeks to produce and around 4 weeks for shipment. So you are supposed to receive your package in 6-8 weeks after artwork approval.
Tracking
Once your order is shipped, we’ll send the tracking number and tracking link to your email inbox.
Please also be aware that there might be some delays out of our control, such as natural disaster, weather, address error, etc. Please feel free to email shop@potpackaging.com.au or call +61 2 8091 7710 if you need any further assistance.